Follow the mentioned fixes step-by-step to troubleshoot the following issue.
1. Check Your Network connection & Teams Server Status
The main reason causing this issue is a bad internet connection or server outage. You must check your internet connection and the Microsoft team’s server status. First, check for the Microsoft Teams server by following the below steps: If found under maintenance, you must wait for it to recover. And in case if there is no issue with the Teams server, the problem may be caused due to unstable internet connection. You need to have a stable internet connection to receive notifications on Teams. Follow the instructions below to check and improve your internet connection.
Check your data usage. If you exceed the daily limit, boost your current pack with an add-on data package.If you are using a Wi-Fi connection, then re-establish the Wi-Fi connection.Keep the router or other source device nearer to the client device to form a stable and strong internet connection.Use a wired connection instead of a wireless one to have a proper, fast, stable connection.
2. Disable Battery Saver
At most times, the enabled battery-saver feature on your system can restrict the Teams notification from appearing on the screen. Battery saver conflicts with most of the power-consuming apps and prevents some of their features from working to save battery life. Therefore, try disabling the battery saver and fix the issue. Follow the instructions to turn off Battery saver mode:
3. Re-login into the Microsoft Teams Account
Due to account authentication issues, you may stop getting Teams notifications. In such a case, try signing out of your account and then re-login with your account credentials to resolve Microsoft teams notifications not working and start receiving notifications again on Teams. Below are the steps to re-login to your Microsoft Teams account:
4. Check your Availability Status in Teams
If you have set your Microsoft Teams status to other than Available, which may cause the team’s notification not working problem. As on busy or DND status, you won’t be able to receive notifications. Therefore, you must ensure that your Account status must be Available. Follow the steps below to check your Microsoft Teams Status:
5. Enable Auto-Start Feature in Teams
If you are not receiving notifications on Microsoft Teams, it may be because the Teams app is not running in the background. Therefore, ensure that the Teams app must run in the background to avoid such an issue. Now the app will automatically start running when you boot your Windows PC.
6. Enable Teams Notifications Feature
You may have disabled the Teams notification feature accidentally. Ensure that your Teams notification feature must be enabled to receive the notifications. If not, follow the instructions below to enable the feature.
7. Turn Off Focus Assist (if applicable)
Focus assist is similar to Microsoft’s Do Not Disturb mode, which disallows or prohibits all those activities that disturb you. When the DND or Focus assist is enabled on your system, it won’t give you daily alerts or notifications. So, if you are not receiving notifications for Teams, it might be possible that this feature is enabled on your system. In such a case, you can either disable it or add Microsoft Teams as an exception. Follow the instructions below to disable Focus Assist: You can also add an exception for Microsoft Teams if you willingly use Focus Assist. Now check if the Microsoft Teams notifications not working issue is resolved.
8. Customize Teams Notifications for a Channel
If you are facing the Microsoft Teams notification not working issue while using a specific channel in Teams, it must be because the notification for the particular channel is not customized properly. Therefore, here customizing the channel notification will help you solve the issue. Below are the steps to enable the notification feature for the particular channel: And here, select the notifications you want to get when and where.
10. Use Teams Web Version
Most of the time, the native app can cause such problems. Therefore, here we suggest you use the Teams Web version and check if you start getting the notifications. You need to open your browser and visit the Teams web application. And allow the required notification permission from there.
11. Clear Teams Cache
If the Microsoft Teams stored cache gets corrupted, this can cause issues and stop the Microsoft Teams app from working properly, which is why the Microsoft teams notification stopped working. Therefore, we here suggest you clear the Teams cache timely to avoid the problem in question. Follow the below steps to clear the Teams cache: If you are using the Teams Web version on Chrome, follow the steps below to flush the team online cache:
12. Contact Teams Help Support
If none of the solutions above helped you fix the Microsoft Teams notifications not working problem, it must be because of a technical issue. So, we suggest you try contacting the Microsoft Support Team. You can mail them on their official email id or raise a complaint ticket concerning the problem on the app. contacting them will surely help you fix the problem as you will get the resolution directly from the IT professionals or experts.
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